Everything you need to know

Yes. Each document is written from scratch for your brief. We run similarity checks (including Turnitin where appropriate) and include the report with your delivery at no extra charge so you can see the result yourself.

No. Your order is treated as confidential intellectual property. We do not resell essays, recycle them for other clients, or publish them online. The work is for your personal study use only, in line with our Fair Use Policy.

Your writer cites all sources in the referencing style you specify (Harvard, APA, OSCOLA, IEEE, etc.). We use reputable academic and professional sources unless you ask us to work from a reading list you provide.

We treat your relationship with us as confidential. Writers work through our secure systems and do not see unnecessary personal identifiers. We are UK GDPR-aligned and do not sell your data to third parties.

We use industry-standard security for our website and communications. Sensitive order details are only shared on a need-to-know basis with staff and your assigned writer. If you need extra assurance (for example large dissertation projects), we can discuss an NDA — contact us to arrange it.

We regularly handle work from a few hours up for shorter pieces, through to multi-week projects for dissertations and theses. The realistic window depends on length, level, and available writers. When you submit your brief, we confirm an achievable deadline before you commit.

Tell us as early as possible via your order thread or customer support. We will check whether the writer can safely bring the deadline forward. Rush changes may affect pricing if extra resources are required.

Standard orders include 14 days of free revisions as long as the request stays within the original brief (structure, clarity, referencing tweaks, alignment with your marking criteria). If you need substantial new sections or a different question, we will quote that as an amendment or new order.

Contact us straight away with specific feedback. We aim to put things right quickly with targeted revisions. If we cannot resolve a genuine shortfall after reasonable revisions, our refund policy explains the next steps.

After your order is confirmed, you communicate through our secure messaging system. You can share files, clarify the brief, and ask for updates without exposing personal contact details you prefer to keep private.

Yes. Reasonable check-ins and outline or draft milestones are part of normal collaboration. Agree expectations with your writer early so milestones fit your institution’s rules and your deadline.

Message through your order first so your writer and admin can see the context. For billing, privacy, or urgent issues, reach our team via contact or the details on your confirmation email.